Terms of service
TERMS OF SALE
The offer and sale of products on this website are governed by these General Terms and Conditions of Sale. By using the website saturninoeyewear.com (hereinafter also referred to simply as the "website"), users accept these General Terms and Conditions of Sale; for this reason, Saturnino69 srl invites all users to read them beforehand. These General Terms and Conditions of Sale may, at any time, be updated and/or modified by Saturnino69 srl; the changes and updates will be notified to users as soon as they are adopted and will be binding from the moment of their publication in this section, which users are invited to access regularly to check for the publication of the most recent and up-to-date General Terms and Conditions of Sale of saturninoeyewear.com. In the event that the user does not agree, in whole or in part, with these General Terms and Conditions, they are asked to refrain from accessing and using the website. The products offered for sale on saturninoeyewear.com are sold directly by Saturnino69 srl, with registered office at Via Maurizio Gonzaga 5, Milan, VAT number IT08573630962, telephone number +3902341918. The sale is concluded and finalized directly between the user/buyer and Saturnino69 srl. For any information about the products and the operation of the website, users may send an email to sales@saturninoeyewear.com. For any other legal information, please refer to this section and to the Privacy Policy.
1. SATURNINO69 SRL'S COMMERCIAL POLICY
1.1 Saturnino69 srl offers its own products for sale on the website saturninoeyewear.com and carries out e-commerce activities towards end users. Saturnino69 srl reserves the right not to accept and not to process purchase proposals that do not come from Consumer users and that do not comply with these General Terms and Conditions of Sale.
1.2 These General Terms and Conditions of Sale exclusively govern the offer, the submission, and the acceptance of the proposal to purchase the products available on the website between the users of the website itself and Saturnino69 srl.
2. HOW TO PURCHASE (ACCEPTANCE OF THE TERMS OF SALE, PRIVACY)
2.1 To proceed with the purchase of one or more products, the user must select them one at a time and add them to the "cart".
2.2 Once the selection of products is complete, the user will be able to view them all in their cart, which will also show the essential characteristics of the selected products and their respective prices.
2.3 To complete the purchase, the user must click the "complete purchase" button; a form will then appear that the user must fill in with their details, choose the preferred payment method, and proceed with payment.
2.4 Before proceeding with the submission of the order, the user will be asked to carefully read the General Terms and Conditions of Sale, the notice on the Right of Withdrawal, and the Privacy Policy, and to specifically accept them.
2.5 The user's order constitutes a contractual proposal directed to Saturnino69 srl.
2.6 Immediately after receiving the order, Saturnino69 srl will send the user an acknowledgment email, which does not constitute acceptance of the order proposal; with this email, Saturnino69 srl informs the buyer that it has received the order and has submitted it to a process of data verification and verification of the availability of the products contained therein.
2.7 The purchase contract is concluded, and payment will be charged to the buyer's account, only at the moment the buyer receives an order acceptance email by which Saturnino69 srl confirms the conclusion of the purchase contract.
2.8 The buyer will finally receive the shipping confirmation email containing a summary of the order and will be able to track the order by clicking on the link "Click here to track your order" included in the footer of the website.
3. PRICES AND AVAILABILITY OF PRODUCTS
We strive to ensure that all information on the Site, including the descriptions of our products and the prices indicated, is always accurate and correct. However, errors may occur. We will try to correct all errors in the information on the Site as soon as reasonably possible and, should we consider that such an error has affected your order, we will make every reasonable effort to notify you through the contact information you provided in your account or in your order.
3.1 Saturnino69 srl offers for sale exclusively top-quality and high-category products. The user's order constitutes a contractual proposal directed either directly to Saturnino69 srl.
3.2 The products offered for sale on saturninoeyewear.com are purchased by the user directly from Saturnino69 srl, which guarantees to have produced them in strict compliance with all applicable rules and laws, also guaranteeing the highest quality and reliability of the products themselves.
3.3 Saturnino69 srl does not guarantee that the images and colors of the products correspond exactly to the real ones, as they may appear modified depending on the type of monitor or internet browser used by the user; the actual dimensions and shapes of the products may differ from how they appear on your screen.
3.4 The prices of the products may be subject to updates; before submitting the order, the user is therefore invited to verify the exact amount of the final sale price.
3.5 Payment for the chosen product may be made by: Credit Card / PayPal. The website offers the highest guarantees regarding e-commerce. Your personal data, credit card number, and the type of products ordered are exchanged over the internet in an encrypted (undecipherable) manner, and the data is not managed directly by Saturnino69 srl but by PayPal and Banca Sella. This payment instrument, in fact, allows the credit card holder to provide their sensitive data (name, card number, expiry date) directly to the bank and not to the shop or the service provider managing it. By choosing this payment method, the relevant form residing on a secure server is called up, in which the sensitive data relating to the credit card is requested. The Bank is responsible for channeling this data into the international Visa, Mastercard, American Express, and Postepay circuits, and for returning the outcome of the transaction to the customer via email. The successful completion of the transaction is also reported to Saturnino69 srl, which will proceed with the fulfillment of the order according to the requested methods. Payment through PayPal will take place by redirecting to the PayPal website, where the procedures for transferring the amounts due to Saturnino69 srl can be finalized. The Customer's financial data will be managed directly by PayPal and will not be shared with Saturnino69 srl. Saturnino69 srl does not receive or retain any credit card number, and is therefore released from any type of liability arising from the transaction that takes place directly between the customer and the credit institution. When an item is purchased on Saturnino69 srl, the charge is made at the time the order is processed by a customer service representative. Saturnino69 srl wishes to emphasize that no credit card data is visible to any representative of our website, and that the card data is faithfully kept solely by the credit institutions.
4. WARRANTIES
The sale of products on saturninoeyewear.com is subject to the rules provided for by the legislation on the legal guarantee of conformity and commercial warranties for consumer goods pursuant to European and national regulations, including, in the case of purchases made by users who are Consumers (natural persons who access and use this website exclusively for personal purposes, unrelated to any entrepreneurial, professional, or commercial activity carried out), the Consumer Code (Legislative Decree no. 206 of 6 September 2005). In particular, Saturnino69 srl will be liable pursuant to the aforementioned regulations in the case of purchases concluded directly between users and Saturnino69 srl.
5. SHIPPING
Orders are shipped from Monday to Friday from 9:00 AM to 5:30 PM. Orders placed during the weekend will be processed starting from the following Monday morning. Delivery times are estimates provided to us by the courier. We recommend using the tracking service provided to obtain the precise delivery dates. Although precise delivery dates and times cannot be guaranteed (due to the different taxation and customs laws of different countries), we are always available to receive feedback regarding the delivery performance of the courier used. Ownership of the products remains with Saturnino69 srl until verification of full payment for the purchased products. The risk of loss or damage to the products is borne by the Customer from the moment of delivery. Therefore, the Customer is responsible for the safekeeping of the products in their possession. The customer is required to promptly notify, and in any case within 48 hours of receiving the products, if the latter appear to have been damaged during transport. In these cases, the Customer must also keep the package, as it may be required in the event of a claim.
6. CUSTOMS
If the products ordered on saturninoeyewear.com are to be delivered abroad, the buyer may be subject to import duties and taxes, payable once the package reaches its destination. Any additional customs clearance costs are borne by the buyer; Saturnino69 srl cannot predict the amount of said costs, over which it has no control. For information on the customs policies of foreign countries, we invite users to contact their local customs office.
7. RIGHT OF WITHDRAWAL
Pursuant to art. 64 et seq. of the Consumer Code, the Consumer has the right to withdraw from the purchase without any penalty and without specifying the reason. To this end, the end customer may request the return and the consequent refund of a purchased product. The system is accessible by logging into your account and going to the "Order History" section, selecting "details" and following the instructions provided. In the event that the "Account" registration was not carried out during the ordering phase, you must use the form in the "Contacts" section, selecting the "Return Request" option.
When a customer completes a return request, they must indicate a valid order number. If the customer is logged in on the website, the orders they have placed are offered in a drop-down menu, and from these they can choose which order to associate the return request with. Upon completion of the form, an email containing the request will be sent. The return of any item is accepted without hesitation, provided it is in perfect condition and sealed, free of any type of wear, neither damaged nor scratched, refunding the full amount (except for packaging and shipping costs, as provided for by Italian law). Saturnino69 srl will in no case be liable for damage, theft, or loss of the items subject to return, until they have been returned. Every risk will therefore be borne exclusively by the Customer.
Saturnino69 srl is not responsible for packages lost or damaged during the return transit. Please note that shipping and packaging costs are non-refundable. Once the integrity of the returned product has been verified, Saturnino69 srl will refund the amount paid by the customer within and no later than 30 days from receipt of the returned product, by means of a refund to the credit card.
8. PRIVACY
The user is invited to carefully read the section of the website dedicated to the Privacy Policy, which contains all the information relating to the processing by Saturnino Eyewear of the user's personal data. For any other information regarding the Privacy Policy, you can send an email to sales@saturninoeyewear.com.
9. APPLICABLE LAW AND DISPUTE RESOLUTION
Competent Court. These General Terms and Conditions of Sale are governed by Italian Law. The competent court in the event of any disputes shall be that of Milan.